Administrative Assistant

Description

Job Summary: Performs administrative and support activities for the branch departments, with emphasis on customer service and process improvement. Key Highlights: 1. Collaborative environment focused on professional growth 2. Structured career development and advancement opportunities 3. Culture of recognition and respect **Scherer Autopeças: Your Place to GROW** If you seek growth in a collaborative environment with real development opportunities, Scherer is the place for you! **Benefits That Make a Difference in Your Journey:** **Benefits That Truly Transform:** * Health Insurance: Subsidy of up to 85% starting from the 3rd month (also applicable to dependents). * Worker's Meal Program (PAT) – On-site cafeteria \- 80% subsidy. * Performance-based bonus for achieving goals and results. * Transportation allowance. * Self-Development Policy: Incentive for undergraduate, graduate, master’s, and language courses. **Full Family Support:** * Extended maternity leave. * Extended paternity leave. * Newborn gift basket to celebrate the arrival of your child \- PIX payment of R$ 700.00 for products \+ basic food basket at birth. * Group life insurance \- coverage up to R$ 224.000,00\. * Funeral assistance up to R$ 10.000,00 and basic food basket for 12 months. * Severe Illness Support Benefit \- indemnity of R$ 30.000,00 for severe illnesses. **Daily Well-being:** * SESC Membership: leisure, education, culture, and health integrated into your routine. **Genuine Development:** * Scherer Academy \- official development and training platform. * LEADS Platform \- dedicated training platform for the lubricants sector. * Structured career path and real growth opportunities. * Professional mentoring with frequent performance evaluations. **Recognition That Motivates:** * Refer-a-Friend Program: bonus for referring future colleagues. * Gifts and presents on special occasions. **Environment of Trust and Respect:** * Ongoing anonymous organizational climate survey reinforcing respect, collaboration, credibility, and commitment to maintaining an outstanding workplace. **Requirements:** * Completed high school education; * Proficiency in computer applications (word processing, spreadsheets, presentation software, and internet); **Preferred Qualifications:** * Familiarity with company products and its industry market; * Proficiency in computer applications (word processing, spreadsheets, presentation software, and internet); * Critical and logical analysis skills; * Strong interpersonal and customer service skills for interacting with internal/external customers and suppliers; **Main Responsibilities:** **Summary (concise responsibilities):** Perform administrative and support activities for the branch departments **Categories:** * Register new customers and request credit limits for invoiced purchases; * Answer, screen, and route phone calls; support sales activities; take and forward messages via Skype to sales representatives; * Control and file invoice stubs; * Send and receive courier packages; * Provide administrative support to the team as needed; * Regularly propose process improvement suggestions, focusing on innovation and business advancement. **Selection Process Steps:** * Resume screening * Online profile mapping assessments * HR interview * Manager interview Minimum Education Level: High School (Secondary Education)