Freight Support Assistant

Description

Summary: Billor is seeking a Freight Support Assistant to organize and support the cargo team's activities, ensuring efficient workflow and alignment with company objectives. Highlights: 1. Manage and respond to emails professionally and efficiently. 2. Support administrative tasks related to planning and coordinating loads. 3. Contribute to continuous improvement of internal processes. About Us At Billor, short for "Bill of Rights," we are building the largest trucking ecosystem in the U.S., dedicated to supporting truck drivers. By combining FinTech, Technology, and Freight Management, we empower drivers to achieve truck ownership and a better quality of life. Our mission is rooted in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and enjoy more time with their families. About the role We are looking for a Freight Support Assistant to help the Billor cargo team. This is an administrative role that plays a key part in organizing and supporting the team’s activities, ensuring the workflow runs efficiently and aligns with Billor’s objectives. Responsibilities Manage and respond to emails professionally and efficiently. Make and answer calls for follow\-ups with brokers and drivers, assisting in aligning information and resolving cargo\-related issues. Assist in the weekly closure of reports and results, consolidating information for driver payments. Help organize and distribute client and cargo portfolios among Account Managers/Dispatchers. Support administrative tasks related to planning and coordinating loads. Ensure smooth communication between teams and contribute to continuous improvement of internal processes. **Requisitos:** Previous experience in administrative roles, customer service, or support. Excellent verbal and written communication skills. Ability to organize and prioritize tasks in a dynamic environment. Proactivity, attention to detail, and interpersonal skills. Fluent English and Portuguese Spanish is a plus Benefícios Extra Informations and Benefits On\-site in Joinville, SC Health and dental plan Paid vacation Holidays off Parental Leave Wedding Leave Flash card (supermarket and restaurants) Total Pass Clude Saúde Annual bonus based on both company and individual performance Eligibility to the LTIP (Long Term Incentive Plan)