Junior Tracking Operator

Description

Job Summary: Monitor and track trips, handle claim-related incidents, and provide service to customers, partners, and suppliers. Key Highlights: 1. Active and responsive customer and partner service 2. Handling of claim-related incidents 3. Innovative and proactive mindset **Your challenge will be:** * Monitor and track trips; * Handle claim-related incidents involving Losses, Damages, and Occurrences; * Respond to inbound and outbound calls from customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips; * Operate internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and qualifications:** * Completed high school education; * Proficiency in Microsoft Office suite is desirable; * Flexibility regarding work hours; * Strong drive to deliver results, high energy, innovative and proactive mindset! What we offer: ️ Meal Allowance; Transportation Allowance; Health Insurance with nationwide coverage; Dental Insurance; Gympass; Employee Referral Program; Pharmacy partnership; Life Insurance; Childcare Assistance; Partnerships with educational institutions; Internal campaigns offering bonuses and/or awards; CLT employment contract; ️ Work schedule: 12x36 shift — from 6:00 PM to 6:00 AM; On-site work model.