Call Center Agent

Description

Job Summary: This is a Call Center Agent position, ideal for individuals who enjoy communicating, seek their first step in a career at a company committed to high-quality, respectful customer service, offering hands-on learning and close mentoring. Key Highlights: 1. Opportunity to start a career in customer service. 2. Company focused on high-quality service, with training and mentoring. 3. Collaborative team environment where everyone works together. Do you enjoy talking with people, are you communicative, and ready to take your first career step? Then this Call Center Agent position is for you! We are a growing company focused on high-quality, respectful customer service. Here, you will learn through hands-on experience, receive training, benefit from close mentoring, and join a team that works together. **Mandatory Requirements:** * Completed high school education; * Availability for in-person work during business hours; * Strong verbal and written communication skills; * Ability to interact effectively with the public and resolve issues; * Basic computer literacy (typing, web navigation, system usage); * Willingness to learn and grow in the customer service field. **Preferred Qualifications:** * Prior experience in call centers, customer support (SAC), or telemarketing; * Experience working with performance targets; * Familiarity with CRM or customer service systems; * Resilient personality and strong time management skills. Compensation: R$2.000,00 - R$2.500,00 per month Benefits: * Fuel allowance * Childcare allowance * Partnership agreements and commercial discounts * Free parking * Meal allowance * Food voucher * Transportation voucher Work Location: On-site