HFC Network Technician I

Description

Job Summary: Professional to perform corrective maintenance on HFC networks, diagnose signal failures, and complete technical reports. Key Highlights: 1. Perform corrective maintenance on HFC (coaxial) networks 2. Diagnose signal failures and connectivity outages 3. Think and act from the customer's perspective **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Perform corrective maintenance on HFC (coaxial) networks. * Diagnose signal failures, interference, and connectivity outages in the field. * Conduct signal tests using equipment such as signal meters. * Complete technical reports. * Perform preventive maintenance according to the established schedule. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer's perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences to meet and exceed their expectations; * Shows a permanent commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, the following are essential:** ------------------------------------------------ * Reside in Joinville * Completed high school * MANDATORY: Technical course in Telecommunications, Electronics, Electrotechnics, or related fields; * MANDATORY: Brazilian driver's license category B; * Ability to read and interpret technical drawings; * Availability for fieldwork and shift schedules; **Preferred Qualifications:** ------------------ * Knowledge of HFC networks **Additional Information** At **Claro, people are one of our core values.** With this mindset, we continuously invest in caring for our employees' health, well-being, and quality of life! To ensure the best experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food vouchers; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Discounts and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are multi-champions, confirmed by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over 5 years, having ported 1.2 million lines in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit operated by Embratel) and are a reference in **industrial, automotive, agribusiness, and other connectivity solutions**. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining our services with social investments in **education and citizenship projects.** **So, is it a match? \#JoinClaro and help us build the new together!