**Requirements:** * Intermediate Excel; * Knowledge in data analysis tools (Power BI, databases, and CRMs); * Previous experience in Planning or Control Desk is desirable. **Responsibilities:** * Monitor operations and propose solutions to improve performance, productivity, and profitability; * Develop studies and strategies based on customer profiles; * Manage mailing, dialing, and telephony; * Perform tasks using tools such as Python, SQL, and related technologies. **What we offer:** * Salary negotiable; * Benefits and partnerships; * Environment of continuous learning; * Opportunity for professional growth. Job type: Full-time CLT Pay: R$2.500,00 - R$3.000,00 per month Benefits: * Fuel allowance * Childcare allowance * Education assistance * Partnerships and commercial discounts * Free parking * Food voucher * Meal voucher * Transportation voucher Experience: * Control Desk/Planning (Preferred) * Microsoft Excel (Preferred)