The company was created to bring delicious food made with great love to our customers' tables, making this restaurant and pizzeria a reference for family meals in Pomerode and surrounding areas. With the purpose of bringing families and friends together and sharing unique moments. We are looking for someone to join our service team. If you have good posture and communication skills, and enjoy working with people, we want to meet you! **RESPONSIBILITIES:** ***Customer Service:*** * Greet customers in a courteous and friendly manner. * Assist customers in choosing their orders by providing menu information and suggestions, especially regarding different cuts and preparations of meats. * Accurately record orders. ***Table Service:*** * Serve food and beverages efficiently and in an organized manner. * Ensure customers have everything they need during their meal (cutlery, napkins, side dishes, etc.). * Monitor tables to attend to any additional customer needs. ***Menu Knowledge:*** * Possess in-depth knowledge of the menu, including all types of meat cuts, preparation methods, and side dishes. * Be able to answer questions about ingredients, food allergies, and special preparation options. ***Organization and Cleanliness:*** * Keep tables clean and tidy. * Assist in organizing and cleaning the dining area and service areas. * Ensure all utensils and materials are clean and in good condition. ***Communication with Kitchen:*** * Relay orders clearly and accurately to the kitchen. * Coordinate with the kitchen staff to ensure orders are prepared correctly and promptly. * Check the presentation and quality of dishes before serving. **Complaint Management:** * Listen to and resolve customer complaints or issues in a professional and efficient manner. * Seek quick solutions to ensure customer satisfaction. **Sales and Promotions:** * Suggest promotions, wines, or desserts to customers to increase sales. * Provide personalized service to retain customers. **Compliance with Safety and Hygiene Standards:** * Follow all food safety and hygiene regulations. * Ensure all food and beverages are served according to the restaurant's standards. **Teamwork:** * Collaborate with coworkers to maintain a harmonious and efficient work environment. * Participate in training sessions and meetings as required. Job type: Full-time CLT Pay: R$1.932,00 - R$2.500,00 per month Experience: * Waiter (Required)