Shift Leader

Description

Job Summary: Oversee the restaurant's daily operations from opening to closing, monitor processes, resolve issues, and evaluate food quality and customer satisfaction. Key Highlights: 1. Full control over restaurant daily operations 2. Operations management and customer service 3. Quality and satisfaction evaluation Manage all aspects of restaurant daily operations in accordance with defined workflow stages—from opening, service delivery, to closing—monitor operational processes, intervene to resolve problems occurring either in the kitchen and/or at customer service points (counter, tables, cashier), evaluate food preparation and plating quality as well as customer satisfaction levels, identify training needs for frontline staff and improvement opportunities for facilities and equipment, share decisions with management to meet standards and goals set by Girffas Network and the franchisee. Employment Type: Full-time, CLT Permanent Contract Compensation: R$2.300,00 - R$2.400,00 per month Benefits: * Health plans and commercial discounts * Transportation allowance Education: * High school diploma (Preferred) Experience: * Leadership experience (Mandatory) * Restaurant management experience (Mandatory)