* **Leadership and People Management:** "Assign tasks at the beginning of the shift, guide and train new attendants." * **Quality and Performance Management (KPIs):** "Ensure service standards...", "Monitor shift KPIs (average preparation/shipping time, errors per order, NPS/ratings)." * **Complex Problem Resolution:** "Resolve complex customer incidents and act preventively..." * **Flow and Process Management:** "Organize order flow with kitchen/shipping, prioritizing demands." * **Financial and Administrative Responsibility:** "Operate cash register (opening/closing) and ensure accuracy of amounts and documents," and "Report results and incidents to the Department Leader/Manager at the end of the shift." Job type: Full-time CLT Pay: R$1\.904,12 \- R$4\.605,00 per month