Description
Job Summary:
The professional will be responsible for ensuring excellence in customer service, performing cash transactions, merchandise control, and contributing to the achievement of goals.
Key Highlights:
1. Excellence in customer service
2. Cash management and merchandise control
3. Focus on loss reduction and goal achievement
About Us
GTOP Group comprises the brands Rede TOP, ObenCard, and Preceiro Atacadista. With multi-family management, the group operates 22 Rede TOP stores and 5 Preceiro Atacadista stores, totaling approximately 2,000 employees, 300 checkouts, and 35,000 m² of sales area.
JOB RESPONSIBILITIES
Receive the cash bag with the supervisor, verify and place it in the cash register, log in as an operator and begin the day by taking the opening reading, clean the cash register, serve customers and visitors, scan and register products and merchandise individually, verify packaged products, collect sales proceeds, complete administrative forms and reports, request testing of appliances, assist in packing merchandise, and perform cash withdrawals (supervisor).
ACTIVITIES TO BE PERFORMED
Ensure excellence in customer service at the cash register, following established protocols, rules, standards, and procedures; scanning/weighing products, consulting the code table, checking product labels, verifying weight on the scale and system correspondence, collecting payment, and—in case of checks—verifying prior authorization and making appropriate notations on the back; in case of cash, verifying authenticity;
Ensure periodic cash withdrawals (cash drops) during working hours and proper cash register closing, including counting cash, reconciling totals, signing documentation, and delivering it to the supervisor and/or depositing it into a safe or 24-hour cash box, thereby avoiding accumulation of exposed cash and ensuring accountability;
Contribute to achieving targets of current campaigns by offering available products and services, identifying missing items, and reporting them to the supervisor for corrective action;
Contribute to reducing losses at the checkout area by proactively minimizing plastic bag waste, preventing theft, promptly returning perishables, etc.;
Maintain the workplace and equipment in perfect working and clean condition, and request plastic bags, receipt rolls, and other supplies as needed;
Assist in sorting merchandise for home delivery when required, ensuring optimal packaging;
Support related tasks whenever necessary, such as shelf and checkout stand restocking, pricing and expiry date verification of merchandise, gift wrapping, etc.;
Requirements
**Education:** Completed High School
**Additional Information:**
100% on-site position
**Work Location:** Rua Gustavo Zimmermann, 1365, Itoupava Central - Blumenau, SC
**Working Hours:** 08:00 to 16:20 (1-hour break)
Compensation for Sundays worked
**Benefits:**
Attendance Bonus
Cash Register Closing Bonus
Transportation Allowance
Childcare Assistance
Rede TOP Store Shopping Discount Program
Life Insurance
Health Plan
Dental Plan
Cafeteria with snacks/coffee
Disciplinary Evaluation
Professional Advancement
* Position available for Persons with Disabilities (PCD)