Description
Job Summary:
We are seeking a Store Manager to lead the operations of one of our stores, ensuring excellence in customer service, sales performance, and store organization, while developing the team and driving results.
Key Highlights:
1. Lead store operations and ensure excellence in customer service
2. Develop the team and drive sales results
3. Strong commercial profile and results-oriented
We are seeking a Store Manager to lead the operations of one of our stores, ensuring excellence in customer service, sales performance, and store environment organization. This person will be responsible for developing the team, driving results, and delivering a differentiated shopping experience to customers.
**Key Responsibilities**
* Manage store operations (opening, closing, organization, and layout)
* Lead, train, and develop the sales team
* Monitor and drive targets and KPIs (revenue, average transaction value, conversion rate)
* Ensure excellence in customer service
* Directly engage in sales, especially high-value negotiations
* Ensure proper product presentation
* Plan commercial initiatives and promotional campaigns
* Monitor orders, delivery timelines, and after-sales service
* Ensure compliance with company processes and standards
**Requirements**
* Completed high school education (a college degree is preferred)
* Experience in retail store management
* Experience with sales targets and KPIs
* Experience leading teams
* Basic computer skills (sales systems/ERP)
**Behavioral Competencies**
* Strong commercial profile and results-oriented
* Leadership and ability to motivate teams
* Good communication and interpersonal skills
* Organizational skills and sense of priority
* Proactivity and business acumen
Compensation: R$5.000,00 - R$6.000,00 per month
Benefits:
* Dental insurance
* Transportation allowance
Work Location: On-site