**OPERATIONS MANAGER** **Pichau**, Latin America’s largest gaming e-commerce, is seeking an **Operations Manager** to work strategically and ensure excellence in the company’s operational processes. **Key Responsibilities:** * Manage and optimize daily operations (logistics, inventory, shipping, and/or related areas); * Lead operational teams, ensuring performance, engagement, and achievement of goals; * Monitor performance indicators (KPIs) and propose continuous improvements; * Ensure adherence to deadlines, quality standards, and internal policies; * Collaborate closely with other departments across the company. **Requirements:** * Proven experience in operational management; * Experience leading medium- to large-sized teams; * Analytical, proactive, and results-oriented profile; * Knowledge of KPIs, processes, and continuous improvement methodologies; * Completed bachelor’s degree (Business Administration, Logistics, Engineering, or related fields). **Preferred Qualifications:** * Experience in e-commerce, logistics, or distribution centers; * Experience in high-demand, rapidly growing environments. **We Offer:** * CLT employment contract; * Market-competitive compensation; * Attractive benefits; * Innovative, dynamic, and continuously growing work environment. **Work Location:** Joinville/SC NOTE: This position is also open to Persons with Disabilities (PWD). Employment Type: Full-time, Permanent CLT Salary: R$8,000.00 – R$12,000.00 per month Benefits: * Health insurance * Commercial partnerships and discounts * Free parking * Food allowance * Meal voucher * Transportation allowance