Job Summary: A Customer Service Coordinator professional to lead, direct, and monitor activities, ensuring excellence in customer service and delivery of results. Key Highlights: 1. Lead and monitor customer service department activities 2. Ensure excellence in customer service (SAC) 3. Support goal setting and ensure results Digital Recruitment Consulting seeks a Customer Service Coordinator in Timbó. RH Genial is a company specialized in human resources solutions. We offer services ranging from recruitment and selection to people management consulting. **Responsibilities:** Lead, direct, and monitor departmental activities, working closely with operations whenever necessary. Ensure excellence in customer service (SAC). Monitor and analyze departmental metrics, support goal setting, and guarantee delivery of established results. Position located in Timbó / SC. Previous experience as Customer Service Supervisor, Relationship Manager, Support Coordinator, or Customer Service Team Leader may indicate alignment with some responsibilities of this role. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * On-site Cafeteria * Transportation Allowance * Pharmacy Benefit Program * Medical Plan * Life Insurance * Birthday Day Off * Career Development Plan * Workplace Gymnastics. **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Business hours. Monday to Friday.
João Silva
Indeed · HR
João Silva
Indeed · HR
