Description: Skills: Good communication, organization, and responsibility. Solid knowledge of email solutions, cPanel, Plesk, DNS, and anti-spam. Education: Bachelor's degree completed or in progress in a related field. * Work with the website and email hosting team; * Provide support to the Level 1 hosting team and customers; * Monitor monitoring consoles; * Handle alert events; * Modify hardware resources on virtual servers; * Notify the team of actions performed; * Participate in the team's communication group; * Escalate issues to supporting teams; * Handle telephone calls. 2512120202501915762