Description
Job Summary:
A professional to provide customer support and train users on a fleet management application, primarily through WhatsApp and videoconference.
Key Highlights:
1. Customer support for fleet management application
2. Post-sale customer training and guidance
3. Assistance with system usage via WhatsApp and videoconference
Customer Service \- Support (On-site)
Our technology company develops a fleet management application, initially created to replace paper checklists but now encompassing various functionalities including fuel control, maintenance, and more. We have been in the market for nearly 5 years, growing rapidly with a base of over 587 active customers. Our office is located in Guaramirim, and we currently have a team of approximately 30 people.
About the Position
We are hiring for the Customer Support area. Responsibilities include:
Providing post-sale customer training and guidance;
Answering questions and assisting customers with system usage;
Support delivered primarily via WhatsApp and videoconference.
Position Type: Full-time, CLT employment
Compensation: R$2\.500,00 \- R$3\.000,00 per month
Benefits:
* Meal allowance