Customer Service - Support

Description

Job Summary: A professional to provide customer support and train users on a fleet management application, primarily through WhatsApp and videoconference. Key Highlights: 1. Customer support for fleet management application 2. Post-sale customer training and guidance 3. Assistance with system usage via WhatsApp and videoconference Customer Service \- Support (On-site) Our technology company develops a fleet management application, initially created to replace paper checklists but now encompassing various functionalities including fuel control, maintenance, and more. We have been in the market for nearly 5 years, growing rapidly with a base of over 587 active customers. Our office is located in Guaramirim, and we currently have a team of approximately 30 people. About the Position We are hiring for the Customer Support area. Responsibilities include: Providing post-sale customer training and guidance; Answering questions and assisting customers with system usage; Support delivered primarily via WhatsApp and videoconference. Position Type: Full-time, CLT employment Compensation: R$2\.500,00 \- R$3\.000,00 per month Benefits: * Meal allowance