Description
Job Summary:
Responsible for conducting active collections, negotiating with customers, and monitoring the portfolio of delinquent accounts to ensure the company's financial health.
Key Highlights:
1. Focused on negotiation and reducing financial delays
2. Proactive, organized, and results-oriented profile
3. Prior experience in collections or finance is a plus
**Schedule:**
Monday to Friday - 11:00 AM to 8:00 PM / Saturday - 8:00 AM to 12:00 PM (rotating shift)
**Responsibilities:**
* Conduct active collections and negotiate with customers via phone, WhatsApp, and in person;
* Closely monitor the portfolio of delinquent accounts and act promptly to resolve arrears;
* Maintain control over financial information and propose effective solutions to reduce delays;
* Work toward targets and directly contribute to the company's financial health.
**Requirements:**
* Strong communication skills, resilience, and firmness in negotiations;
* Proactive, organized, and results-oriented profile;
* Prior experience in collections or finance is a plus.
**Benefits:**
* Birthday day off;
* Performance-based bonus;
* Transportation allowance;
* Meal allowance;
* Gympass
Employment type: Full-time CLT
Compensation: R$2.000,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Workplace: On-site