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Job Summary: We are seeking a professional with knowledge in quality service who values respect, teamwork, and inclusive diversity. Key Highlights: 1. Environment that values respect, teamwork, and diversity 2. Potential recognized and skills appreciated 3. Real opportunities for growth and development Are you ready to transform your career and join a team that values respect, teamwork, and inclusive diversity? At Brascabos, every idea matters and every talent shines! **If you seek an environment where your potential is recognized and your skills are appreciated, this is your chance!** Join us and help build a future full of connections—bigger and better. **We are looking for a professional with knowledge in quality service and willing to work as a resident technician at a major client’s plant in the Home Appliance sector "Whirlpool" in Joinville/SC.** * **Must reside in Joinville or surrounding region.** **Apply now and \#JoinBrascabos!!** **Responsibilities and Duties** **A Day in the Life of a Quality Analyst:** * Lead customer service processes regarding complaints and requests involving quality nonconformities; * Organize and appropriately define containment, sorting, and rework methods; * Organize and participate in large-scale interventions aimed at restoring the client’s production line operations, thereby mitigating impacts related to product quality nonconformities; * Analyze field-returned parts and prepare characterization reports, as well as mediate product returns for analysis by Brascabos; * Participate in critical reviews of new products and new processes/equipment; * Analyze line, LAP, and receiving complaints, preparing characterization reports to facilitate root cause analysis and corrective action; * Monitor pilot runs to identify potential weaknesses and failures related to supplied products; * Propose improvement actions for the most critical items in rework and nonconformance indicators; * Prepare weekly stratified reports outlining events occurring within the client’s plant; * Conduct monthly results closing. **Requirements and Qualifications** **To embark on this journey, it is essential to have:** * High school diploma, preferably technical in electrical/electronics/quality fields, or currently pursuing degrees in Electrical Engineering, Production Engineering, Mechanical Engineering, or related disciplines; * Knowledge and experience in quality and customer service; * Familiarity with problem-solving methodologies (8D, MASP), control plans, and ISO 9001; * Proficiency in Microsoft Office suite, especially Excel and PowerPoint. **What will make you shine in our team:** * Analytical skill**: Ability to accurately, efficiently, and adaptively interpret and apply quality standards and processes. * Proactivity and problem-solving: Ability to quickly identify challenges and autonomously propose creative solutions. * Teamwork and deadline management: Ability to dynamically collaborate across departments and manage deadlines efficiently without compromising quality. * Clear and effective communication: Ability to communicate clearly, concisely, and dynamically—both orally and in writing—with diverse audiences. **Additional Information** **Enjoy a range of benefits that make a difference in your journey:** Medical Assistance; Childcare Assistance; Meal Card; Food Card; Pharmacy Plan; Payroll-Deductible Loan; Private Pension; Profit Sharing Program (PPR); Life Insurance. We are a large multinational headquartered in Rio Claro/SP, recognized for developing intelligent solutions in electric power grids, sensors, and electronic systems. We are market leaders in the white goods sector—which includes refrigerators, washing machines, and dryers—providing high-performance solutions to leading global brands. Additionally, we are expanding strongly into the Mobility segment, covering applications in the automotive, agricultural, and civil construction sectors—with emphasis on electric mobility technologies and next-generation vehicles. We bring our engineering and innovation expertise to new challenges, contributing intelligent and sustainable mobility solutions for the future. We belong to the New Universe Group, with a strong presence in Malaysia, Hong Kong, Singapore, and China—strengthening our position in the competitive Asian market and reaffirming our global, innovative, and forward-looking DNA. With 33 years of history and over 2\.000 employees, Brascabos is driven by a clear differentiator: people. We believe sustainable growth is only possible when it is collective. Therefore, we continuously invest in technology, human development, and continuous improvement—the pillars supporting our quality, efficiency, and international competitiveness. Here, you’ll find an environment that breathes collaboration, ethics, and innovation—where diversity, inclusion, and respect are lived commitments every day. We value talent and offer real growth opportunities: we proudly state that a large portion of our leadership was developed internally through a robust development program. If you seek more than just a job—if you seek purpose, professional growth, and being part of something bigger—Brascabos is your place. **Come build the future with us \- Explore our opportunities and be part of this journey!**
