Are you looking to build your career in customer success at a leading dental technology company? Join us! Clinicorp combines intelligence, technology, and human expertise to deliver efficiency in daily operations and reliable outcomes that help professionals make confident decisions and better manage their businesses. In Customer Success, we help these professionals reinvent how they work. Our team of specialists brings together information, innovation, and insights to uncover pain points in the dental and aesthetic markets—driving profitability for clinics! **Responsibilities and duties** * Conduct new client onboarding across official communication channels (email, WhatsApp, group chats, video calls), focusing on clients’ specific needs. * Support resolution of customer crises calmly and objectively, seeking solutions that maintain customer satisfaction. * Participate in online and in-person events, promoting interaction and collecting customer feedback. * Provide education and support to customers on platform and service usage, ensuring they achieve their goals at every touchpoint. * Lead online meetings and trainings, delivering relevant content. * Execute communication workflows and outreach consistently and with high quality. * Assist customers during initial platform adaptation, guiding them to identify and achieve their goals with Clinicorp. * Provide operational support to the team by collaborating on routine tasks. * Conduct regular follow-ups with customers to ensure ongoing satisfaction and identify improvement opportunities. **Requirements and qualifications** * Bachelor’s degree completed or in progress in Communications, Business Administration, or Dentistry. * Familiarity with customer service and relationship-building skills. **Additional information** And what benefits will you receive as a Clinicorper under CLT employment? Many! Fruit and coffee area* CliniLounge (decompression area for rest and games)* Quarterly bonus Culture allowance Education allowance Caju meal card Wellhub (fitness center network and wellness apps) Bradesco health and dental insurance Unimed Personal health insurance* Life insurance Droga Raia and Drogasil pharmacy network discount for medication purchases Childcare allowance for children aged 0–6 Citizen Company Program (extended maternity and paternity leave) Exclusive partnerships: discounts at commercial establishments in Jaraguá do Sul and surrounding areas—including restaurants, universities, and more* BTG financial consulting Birthday day off Transportation voucher An incredible environment—and much more It’s a match? Apply now! Benefits available in Jaraguá do Sul (SC) Clinicorp aims to deliver a **comprehensive practice management solution for healthcare, beauty, and wellness clinics**. All Clinicorpers embody the values behind our work: solving our customers’ pain points with a focus on delivering results and ensuring customer success. We are a company full of incredible opportunities—and the journey is intense. We are growing continuously, which is why we value acquiring and developing talent. **Want to join this team that makes a difference?** Then stay tuned for open positions on our **\#teamclinicorp**.