Receiving and processing orders; Customer service; Market research; Competition, benchmarking; Identifying new opportunities for e\-commerce; Implementing new strategies aligned with company goals; Ability to manage sales and oversee online retail processes such as checkout and delivery; Planning and creating social media campaigns; email marketing; Content creation for internal blog, Product Catalog; Producing product descriptions and information according to each channel's requirements (descriptions/images/product details); Daily monitoring of owned websites and marketplaces (products/prices/promotions/content/functionality); Analyzing and preparing weekly NPS feedback summaries; Supporting social media team requests; Assisting with operational tasks that contribute to team productivity and channel results; Planning and executing commercial actions according to the marketplace channel calendar; Controlling and ensuring product, price, and order synchronization across platforms; Engaging with partners and major marketplaces to identify new opportunities; Analyzing channel sales metrics and proposing actions to increase sales; Handling customer service inquiries (SAC) related to marketplace sales;. Position: E\-COMMERCE ANALYST \- JOINVILLE \| Salary: Negotiable. \| Education: Bachelor's degree, Licentiate, or Technological undergraduate program. \| Shift: Morning and Afternoon. \| Area: Sales and Commerce. \| Experience: 6 months. \| City: Joinville / SC