If your essence is **Cooperation**, join our team! Join us and become a protagonist in transforming people's lives. Here, every action reflects the spirit of collectivity, driving achievements and creating opportunities for everyone. Because we believe that **Together We Make a Better World**—and we want you with us on this journey! **Responsibilities and Duties** * Execute the registration process for Service Units, verifying the authenticity of documents and carrying out cooperative member onboarding to ensure compliance with established regulations; * Update cooperative member registrations, monitoring reports and pending items to strengthen engagement and maintain cooperative member retention; * Guide Service Units by supporting clarification of doubts, aiming for accuracy in procedures and documentation related to cooperative member registration; * Monitor expired powers of attorney through consultation reports to ensure adherence to deadlines as stipulated by current regulations; * Monitor the execution of registration-related RPAs (Requests for Action) by sending messages to cooperative members, ensuring accuracy in the selected database; * Execute and monitor cooperative member offboarding processes to meet regulatory deadlines and comply with established regulations; * Record and monitor systemic errors affecting departmental operations using reports and indicators, reporting issues to relevant departments for resolution; * Perform other duties related to the position; * Observe all additional responsibilities common to all positions within the Ailos System. **Requirements and Qualifications** * Completed high school education (pursuing higher education is considered an advantage); * Availability to work onsite in São Bento do Sul. **Additional Information** **Benefits:** * Meal Voucher and Flash Meal Benefit; * Nationwide Unimed Health Insurance Plan; * Uniodonto Dental Insurance Plan; * Private Pension Plan; * Life Insurance; * Childcare Allowance; * Education Allowance; * Extended Maternity/Paternity Leave. **Variable Compensation:** * Semi-annual PPR (Profit-Sharing Program). We are a Credit Cooperative belonging to the Ailos System, operating in Santa Catarina and Paraná states, with 19 service units and coverage across 147 municipalities. For 17 years, we have believed in the power of collaboration and human development—whether for our employees, cooperative members, or communities. With over 77,000 cooperative members and 250 employees, we are guided by our vision: to grow sustainably and establish ourselves as the most relevant financial institution in the region. Progress is part of our essence; thus, new opportunities continually emerge within our teams. Here, everyone is a protagonist, driven daily by a culture put into practice—taking us even further! At Ailos Civia, we value talent development and recognize each individual’s role in fulfilling our purpose: **together, make a better world.**