Description
Job Summary:
We are seeking a team-oriented professional with a strong customer focus to handle telephone, chat, and email support, log customer requests, and assist the department.
Key Highlights:
1. Focus on customer delight and relationship building
2. Omnichannel support: phone, chat, and email
3. Assistance in various departmental activities
**What We Expect From You:**
* Team spirit
* Typing proficiency
* Focus on customer delight/relationship building
* Completed high school education or currently pursuing a higher education degree in Administration, Management Processes, Quality, Commercial Management, or related fields.
**Responsibilities and Duties**
* Respond to and resolve customer inquiries via telephone, chat, and e\-mail;
* Log requests in the system;
* Assist with other departmental activities.
**BENEFITS**
* Competitive salary;
* Health insurance (available after 90 days);
* Dental insurance (available after 90 days);
* Meal allowance;
* Transportation allowance;
* Group life insurance.
**ADDITIONAL INFORMATION**
* On-site work in Joinville \- SC
* Medical report required; for INSS-rehabilitated candidates, the INSS-issued Professional Rehabilitation Certificate is mandatory.