




Job Summary: Professional responsible for overseeing scheduling, ensuring on-time deliveries, handling documentation, supporting area demands, and monitoring pickup requests. Key Highlights: 1. Opportunity to positively impact the environment and people 2. Professional growth through multicultural experiences 3. Maximum development of capabilities in an inclusive environment **About DHL** --------------- Connecting people, improving lives. Become a DHL professional and experience the essentials of your daily work through our top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences that challenge you every day. This will not be just another job—it will be your chance to positively impact the environment and the people both within and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be fully harnessed when everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. This is what we mean by inclusion. Diversity is our strength. Being DHL means maximizing the development of your capabilities. \#GoTeach \#GoHelp \#GoGreen**Job Description** --------------------- Oversee scheduling, ensure daily traffic release to guarantee on-time deliveries, address each client’s specific requirements, handle various documents, comply with all required procedures related to those documents, and prepare reports and spreadsheets to support area demand fulfillment. Monitor all pickup requests, return processes, verify lost items, claims, proof-of-delivery documents, track operations via spreadsheets and communication systems with drivers, and manage the client’s integrated system.**Requirements** -------------- \- Completed high school education \- Proficiency in Microsoft Office (intermediate level) \- Strong typing and system input skills \- Preferably prior experience in logistics routines \- Knowledge of transportation operational processes**Responsibilities** --------------------- 1\. Monitoring deliveries and pickups via integrated systems and/or direct contact with drivers en route; 2\. Conducting active and passive monitoring of routes in progress; 3\. Overseeing dispatch and vehicle inspection inside the SVC; 4\. Completing daily operational controls with relevant operational information; 5\. Managing delivery performance to consistently meet operational SLA targets; 6\. Communicating effectively with drivers; 7\. Using the internal transportation/fiscal system to record payments to contractors; 8\. Adhering to operational procedures and complying with DHL Supply Chain policies and standards, including those related to HSE, Quality, and the Code of Conduct.


