Negotiator

Description

Job Summary: Responsible for negotiating outstanding receivables, providing customer service via multiple channels, recording and maintaining the customer portfolio, and reviewing documents. Key Highlights: 1. Opportunity to work in negotiation and customer service 2. Dynamic responsibilities involving both proactive and reactive customer contact 3. Focus on organization and multitasking **Main Responsibilities:** * Negotiation of outstanding receivables; * Customer service via WhatsApp, email, and telephone; * Proactive and reactive customer interactions; * Recording contacts in the system; * Maintaining the customer portfolio; * Preventive outreach to ensure agreement compliance; * Document review and archiving in the Neocob system. **Requirements** * Completed high school education; * Intermediate proficiency in Microsoft Office; * Experience in customer service (in-person or telephone); * Strong organizational skills and ability to multitask. Employment Type: Permanent CLT Compensation: R$1.621,00 per month Benefits: * Childcare allowance * Partner agreements and commercial discounts * Free parking * Meal allowance * Food voucher * Transportation voucher Selection Question(s): * Completed high school education * Intermediate level Microsoft Office proficiency * Ability to perform simultaneous tasks while maintaining focus on the activity * Prior experience in customer service (in-person or by phone) Work Location: On-site