Negotiator

Description

Job Summary: The professional will be responsible for negotiating bills, serving customers, recording contacts, maintaining the customer portfolio, and analyzing documents. Key Highlights: 1. Negotiation of outstanding bills 2. Customer service via WhatsApp, email, and phone 3. Customer portfolio maintenance **Main Responsibilities:** * Negotiation of outstanding bills; * Customer service via WhatsApp, email, and phone; * Proactive and reactive customer interactions; * Contact registration in the system; * Customer portfolio maintenance; * Preventive contact to ensure agreement compliance; * Document analysis and archiving in the Neocob system. **Requirements** * Completed high school education; * Intermediate-level Microsoft Office proficiency; * Experience in customer service (in-person or telephone); * Organizational skills and ability to multitask. Employment Type: Full-time CLT Salary: R$1\.621,00 per month Benefits: * Childcare allowance * Corporate agreements and commercial discounts * Free parking * Meal allowance * Food voucher * Transportation voucher Selection Question(s): * Completed high school education * Intermediate-level Microsoft Office proficiency * Ability to perform simultaneous tasks with focus on the activity * Prior experience in customer service (in-person or by phone) Work Location: On-site