Collections Analyst

Description

Job Summary: Responsible for negotiating and recovering outstanding amounts, monitoring delinquent customers, and supporting financial analyses, working collaboratively with sales and finance departments. Key Highlights: 1. Negotiation and recovery of outstanding amounts with customers 2. Support in credit analysis and financial history 3. Collaborative work with sales and finance departments **Main Responsibilities** * Contact customers to negotiate and recover outstanding amounts; * Monitor and manage the portfolio of delinquent customers; * Record agreements and negotiations in the system; * Issue invoices and track payment deadlines; * Support credit and financial history analysis of customers; * Prepare delinquency reports and indicators; * Collaborate with sales and finance departments to resolve pending issues. **Requirements** * Completed high school education (a bachelor's degree in progress in Administration, Accounting, or related fields is preferred); * Prior experience in collections, negotiation, or finance; * Strong communication and negotiation skills; * Organizational skills and attention to detail; * Proficiency in Excel and management systems. **Preferred Qualifications** * Experience in managing customer account collections; * Experience with targets and credit recovery indicators. Employment Type: Full-time, Direct Hire (CLT) Salary: R$3.000,00 \- R$3.500,00 per month Benefits: * Dental insurance * Commercial partnerships and discounts Work Location: On-site