QUALITY ANALYST

Description

Job Summary: A Quality Professional responsible for supporting departments in documentation, analyzing customer complaints, managing nonconformities, conducting audits, and driving process improvements. Key Highlights: 1. Expertise in quality management and continuous process improvement 2. Active participation in ISO 9001 audits and supplier qualification 3. Support for environmental management and facilitation of internal training **Job Description:** ---------------------- \-Support departments in developing and controlling quality documentation (procedures, instructions, standards, etc.); \-Analyze customer complaints and propose corrective and preventive actions; \-Manage internal and external nonconformities, tracking resolution and closure of actions; \-Conduct return inspections, issue certificates, and perform internal ISO 9001 audits; \-Monitor performance indicators and promote process improvements; \-Participate in supplier qualification and calibration of measurement instruments; \-Support environmental management (waste, testing, environmental committee) and the 5S program; \-Conduct training sessions, quality meetings, and onboarding of new employees. **Mandatory Requirements:** ------------------------------ * Bachelor's degree completed in Quality Management or related fields; * Relevant work experience in the role; * Knowledge of Quality Tools. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Transportation Allowance; Fuel Allowance; Education Allowance; Health Insurance; Dental Insurance; Private Parking; Life Insurance; On-site Cafeteria; Various Partnerships. **Work Location:** ---------------------- IMAM \- IMAM