CUSTOMER SERVICE CENTER (SAC) ANALYST

Description

Job Summary: SAC Analyst responsible for customer service, analysis and registration of customer feedback, incident tracking, and report preparation. Key Highlights: 1. Customer service via Customer Service Center (SAC) 2. Analysis and registration of customer feedback 3. Preparation of reports A logistics company is seeking a SAC Analyst in Joinville. **Responsibilities:** Customer service via Customer Service Center (SAC). Analysis and registration of customer feedback. Incident control and follow-up. Preparation of reports. Previous experience as a Customer Service Specialist, SAC Coordinator, Relationship Analyst, or Customer Service Supervisor may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract type: Permanent — On-site. * Duration: Full-time. * Working hours: Business hours. Monday to Friday.