Business Assistant

If your core value is **Cooperation**, join our team! We are **Protagonists** striving to make a difference in people's lives. In our daily wor
- Support customer service
- Offer proactive products
- Competitive benefits package

Job Summary: Professional responsible for customer service, negotiation, quotation, service order creation, and execution follow-up in After-Sales. Key Highlights: 1. Customer service and negotiation in After-Sales 2. Service tracking and deadline assurance 3. Opportunity to work in a workshop/dealership **Description and Responsibilities:** **Working Hours:** Monday to Friday, 08:00–12:00, 13:12–18:00 **Level:** Professional **Employment Type:** Tenured \- CLT labor code Receive and provide initial customer service at the After-Sales Reception; Conduct negotiation, quotation, and service order creation with customers; Perform vehicle inspection checklists for customers; Assign service orders to workshop staff and monitor service execution, ensuring deadlines and customer satisfaction; Assist with Warranty and Parts-related requests; **Requirements:** Completed High School; Strong verbal and written communication skills; Proactivity; Emotional control to manage deadlines, targets, and customer service; Willingness to learn; Prior experience or knowledge of workshop and/or dealership After-Sales routines will be considered advantageous; **Benefits:** Medical insurance, Dental insurance, Parking, Private pension plan, Life insurance, Meal allowance, Transportation allowance

João Silva
Indeed · HR