TELECOMMUNICATIONS SUPERVISOR

Description

We work tirelessly to connect people. Therefore, working at VERO is the ideal opportunity for you if you enjoy challenges. More than that, it is an opportunity to acquire knowledge and grow within a company that looks toward the future. Our Operations team is expanding — see more details about this position below. **Responsibilities and duties** * Coordinate field and internal technical teams. * Supervise telecommunications network installations, activations, and maintenance. * Monitor performance indicators (SLA, productivity, quality, and availability). * Ensure compliance with occupational safety standards and technical procedures. * Plan service schedules, construction projects, and preventive/corrective maintenance. * Manage materials, equipment, and operational resources. * Provide technical support to the team in resolving failures and incidents. * Prepare managerial and operational reports. * Interface with customers, suppliers, and other company departments. * Ensure compliance with regulatory standards and internal policies. **Requirements and qualifications** * Technical or undergraduate degree in Telecommunications, Networks, Electronics, IT, or related fields. * Prior experience in telecommunications operations and team leadership. * Knowledge of GPON networks, fiber optics, radio, structured cabling, and network infrastructure. * Familiarity with operational monitoring and management tools. * Driver's license category B. * Availability for travel and emergency response, as required. **Additional information** #### **Working hours:** Monday to Saturday, from 8:00 AM to 5:00 PM #### **We offer:** * Results-Based Participation Program \- PPR * Medical and Dental Assistance * Flexible Benefit * Life Insurance * PAS (VERO Social Support Program) * One day off during your birthday month * Corporate University * Totalpass (Discounts at Gyms/Sports) * Daycare Assistance * Assistance for Children with Disabilities This position is open to candidates with disabilities (PCDs). At VERO, we value Diversity because we believe it is essential to share ideas and diverse perspectives to deliver the representation our customers need! VERO values Privacy and Personal Data Protection. The candidate's personal data will be processed in accordance with our Privacy Policy available on our website https://verointernet.com.br/politica\-de\-privacidade/, under the dedicated section “WHEN YOU APPLY FOR ONE OF OUR JOB OPENINGS”. We are **VERO**, Born from the combination of service quality and agile customer support to simplify the world for every customer. Today, VERO ranks among the largest broadband providers in the country, serving over one million subscribers. Our purpose is to lead the (r)evolution in customer experience — beyond connectivity alone. It is not merely about doing more, but about doing better. Our services serve as bridges enabling people to access knowledge, entertainment, and high-quality, high-speed interactions. We know each person has their own world, and we pay close attention to what that world needs. **VERO — As big as your world!**