Customer Service Assistant - Campo Grande

Description

Job Summary: A professional responsible for in-person, telephone, and videoconference customer service, providing technical support, issuing digital certificates, and analyzing documents in compliance with applicable regulations. Key Highlights: 1. Customer service through multiple channels 2. Technical instructions and issuance of digital certificates 3. Document analysis in accordance with regulations Customer service (in-person, telephone, and videoconference); Providing technical instructions regarding products and services; Issuing digital certificates; Analyzing documents for digital certificate issuance in accordance with ICP-Brasil / ITI regulations; Focus on goals and productivity; Availability for external service; Requirements: Completed high school education At least 18 years of age Experience in customer service and administrative routines. Working Hours: Monday to Friday, from 08:00 to 18:00 ### **General Information** **Identification** 2992 **Number of Positions** 1 Position **Location** CAMPO GRANDE **Hierarchical Level** Technical **Contract Type** Permanent