At Logos, we believe that every interaction with our customers is an opportunity to create exceptional experiences. We are looking for passionate and dedicated attendants to join our team. Logos Serviços stands out in the market by offering innovative and customized solutions in service management. With a successful and steadily growing trajectory, we take pride in our organizational culture that values respect for others, innovation, and commitment. Our team consists of highly qualified and motivated professionals who constantly strive to overcome challenges and contribute to the sustainable development of the company and society. At Logos Serviços, we believe that our organization's success is due to the talent and dedication of our team. We foster a work environment that encourages creativity, collaboration, and professional growth. We work to create a space where everyone can share their ideas and perspectives. Continuous development of our employees is a priority, as is their well-being and job satisfaction. **Responsibilities and duties** * Provide in-person and online customer service; * Receive and attend customers in a courteous and friendly manner; * Issue service requests; * Provide accurate information about products, services, and company policies; * Efficiently and satisfactorily resolve customer complaints and issues; * Record customer complaints, suggestions, and compliments; * Register and update customer data in the system; * Keep the service area clean and organized; * Work as a team with other attendants to ensure quality service. **Requirements and qualifications** * High school diploma; * Over 18 years of age; * Office suite proficiency; * Previous experience in customer service, sales, or related fields is highly desirable; * Experience in call centers, retail stores, or hospitality may be an advantage, depending on the company's area of operation; * Proficiency in computer usage, including Office Suite (Word, Excel, PowerPoint) and e-mail; * Excellent verbal and written communication skills; * Active listening ability to understand customer needs; * Problem-solving skills and the ability to handle difficult situations calmly and diplomatically; * Flexibility and adaptability to manage a variety of tasks and changes in the work environment. **Additional information** * Salary R$ 1,518.00 * Totalpass * Sesc partnership * Meal allowance * University partnerships * Dental plan * **Corporate Education - Academia Logos** **We Focus on Process Management** With 18 years in the market, Logos has extensive experience in In-Person Service and Tele-Service areas. Its focus on process management, combined with workforce and computer systems, along with opening channels across multiple platforms, ensures technological innovations, guaranteeing efficient management and excellent results in the operation of its clients' processes. **We continue expanding** Its market expansion results from a partnership approach with client companies. Beyond meeting contractual demands, Logos seeks creative, intelligent, and financially sustainable solutions to improve these companies' relationships with their consumers and build a favorable image. To ensure a high level of customer satisfaction, Logos adopts a management model focused on continuous improvement of both internal and partner processes. That's why our employee is essential to Logos—your performance enables building a relationship of trust and mutual respect between our clients and their most valuable asset: the consumer. We achieve this together with our entire team! The employee brings willingness, commitment, and cordiality, and we provide the tools for professional success.