Job Summary: Customer service professional to manage internal complaints, open service tickets, and contact customers via various channels. Key Highlights: 1. Active involvement in customer service and relationship management 2. Handling customer complaints and requests 3. Previous customer service experience required The dealership is seeking a Customer Service Assistant in Salvador (Cabula). **Responsibilities:** Handle internal complaints (phone and WhatsApp). Open service tickets for courtesy requests and replacement vehicles for the manufacturer. Update weekly training reports. Proactively contact customers via phone, WhatsApp, or in person. Prior experience as a Customer Support Agent, Customer Service Analyst, Customer Service Coordinator, or Customer Relationship Assistant may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Health Insurance * Dental Insurance * Life Insurance * Gympass **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Thursday, from 07:30 to 17:30\. Friday, from 08:00 to 17:00\.
João Silva
Indeed · HR
João Silva
Indeed · HR
