Description
Job Summary:
Technical Support Operator professional for remote support, monitoring, maintenance, and technical assistance at a software company.
Key Highlights:
1. Technical support and guidance to broadcasters
2. Streaming monitoring and link maintenance
3. Assistance with software installation and technical guidance
A software company is seeking a Technical Support Operator in Florianópolis (Jurerê).
Audiency provides data analytics solutions for optimizing digital marketing campaigns. The company stands out for its use of artificial intelligence to enhance advertising performance.
**Responsibilities:**
Supporting broadcasters: technical support, guidance, and resolution of inquiries. Back\-office and connectivity: streaming monitoring, link maintenance, registration organization and updates. Remote technical support: remote access, assistance with software installation, and technical guidance.
Previous experience as a Support Analyst, Technical Support Specialist, Customer Service Specialist, or Support Agent may indicate alignment with some responsibilities of this position.
Completed Technical Training Required experience
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Meal Allowance
* Transportation Allowance
**Additional Information:**
* Contract: PJ \- On\-site.
* Duration: Full\-time
* Schedule: Monday to Friday.