**About the position** We are looking for a **Planning Assistant** to join our Operations Center team. This professional will be responsible for ensuring the quality, organization, and compliance of service orders (SO), working together with various departments to guarantee smooth processes. **What we're looking for:** * Organization, attention to detail, and responsibility in information management; * Strong verbal and written communication skills; * Proactiveness in identifying inconsistencies and seeking solutions; * Collaboration with multidisciplinary teams. **Requirements:** * High school diploma; * Reside in the northern region of Florianópolis; * Proficiency in using computers and digital tools; **Advantageous qualifications:** * Knowledge in telecommunications (service providers); * Experience with scheduling routines; * Completed or ongoing higher education. **Your responsibilities:** * Conduct detailed audits of issued service orders, ensuring compliance with internal procedures; * Identify and report inconsistencies in SOs to the responsible departments, requesting corrections; * Organize and schedule adaptations in units or condominiums, respecting deadlines; * Confirm appointments with condominium managers or responsible parties, ensuring appropriate timing and conditions; * Verify production data for commission calculations and correct value assignments; * Maintain updated records of production and commissions, preparing monthly reports; * Collaborate with finance, technical, and other departments to ensure smooth process flow. **Work schedule details:** * 100% on-site; * Spanish shift system (when working on Saturday, get one weekday off); * Alternate Saturdays; * Work hours from 8:12 AM to 12:00 PM and 1:30 PM to 6:30 PM. **What we offer:** * Salary of R$ 2,125.33 * Collaborative and creative environment. * Professional growth opportunities. * Benefits including meal allowance, transportation allowance, dental plan, gym discount, internet assistance, psychological support, and a birthday day off. **Why work here?** We are a company in constant expansion and innovation, focused on delivering the best connectivity experience to thousands of people in the region. To achieve this, we aim to develop an ecosystem that integrates strategies, processes, culture, and employees around the opportunities brought by new technologies. This is your chance to become part of the \#fiberteam! If you meet the requirements, apply now! *sim.digital, we are your connection.*