We are TopMed! A nationally recognized HealthTech company in the health and technology sector, highly adaptable and with a pioneering vision focused on democratizing access to healthcare for millions of people in both the public and private sectors. We deliver technology, technical expertise, and quality in our solutions. We are passionate, empathetic, dynamic, and integrity-driven. If you identify with us, join TopMed and make a difference in people's lives! **Responsibilities:** * Perform daily administrative and operational routines; * Monitor and track KPIs, documents, and reports; * Organize information and ensure proper workflow of processes; * Support internal and external communication; * Identify opportunities for continuous improvement; * Analyze data, develop and execute action plans Requirements: * Proficiency in Microsoft Office suite (especially Excel); * Strong communication skills, organizational ability, and sense of priority; * Prior experience in administrative or customer support roles is desirable. Benefits ️ Meal allowance / Food allowance 24/7 Health Assistance TelaPet: 24-hour pet assistance Online telepsychology ️ Wellhub: Gym membership subsidy Medication reimbursement Fruit Day ️ Life insurance Partnerships with SESC and SENAC Commuter allowance (6% payroll deduction) 100% on-site — from 8:00 AM to 4:30 PM Monday through Thursday, and from 8:00 AM to 3:00 PM on Fridays.