Technical Support Assistant

Description

Job Summary: Professional responsible for providing technical and warranty support to customers, clarifying technical questions, and offering internal support to the sales team at a photovoltaic equipment distributor. Key Highlights: 1. Technical and warranty support to customers (installing companies) 2. Internal support to the sales team 3. Organization of technical information and service records About the Company MAXSUL Energia is a photovoltaic equipment distributor, supplying solutions to solar sector integration companies. Main Responsibilities * Technical and warranty support to customers (installing companies) * Clarification of technical questions regarding products * Internal support to the sales team * Organization of technical information and service records Requirements * Technical or higher education (in progress or completed) * Proficiency in Microsoft Office Suite * Strong logical reasoning skills * Organized and systematic profile (process-oriented) * Responsibility and commitment Preferred Qualifications * Knowledge of photovoltaic solar energy * Prior experience in technical support or customer service Employment Type: Full-time CLT Salary: R$2.500,00 - R$3.500,00 per month Benefits: * Meal allowance Work Location: On-site