EXTERNAL NETWORK TECHNICIAN

Description

Job Summary: Professional responsible for performing optical cable splicing and testing, network adaptation, and handling service requests from B2C and B2B customers. Key Highlights: 1. Perform optical cable splicing and testing 2. Carry out activations and repairs for corporate clients 3. Perform duties related to the position We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) optical fiber provider in Brazil. We operate a fiber-optic network spanning over 110,000 kilometers and serve more than 1.6 million customers. With nine integrated commercial brands, we operate nationwide — from north to south — and were the fastest-growing fixed broadband provider in Brazil in 2022\. Our team comprises over 4,000 employees, all united by the same purpose: connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil — guided by shared values. We’d love to meet you! \#whatshappeningonourfiber \#fiberteam **Responsibilities and Duties** * Perform optical cable splicing and testing; * Climb utility poles to remove and reinstall splice closures; * Adapt the network infrastructure, install hardware components, and deploy utility poles; * Carry out activations and repairs for corporate clients; * Perform duties related to the position, following managerial guidance; * Respond to B2C and B2B service requests, including repairs, activations, address changes, room changes, and upgrades; * Travel to other cities to serve company customers; * Work under an on-call regime. **Requirements and Qualifications** * Reside in Coromandel - MG * Completed high school education * Availability to work on a 6x1 schedule (including Saturdays, Sundays, and holidays as per roster); * Valid Class B driver’s license (CNH B), active and up-to-date; * Technical experience and familiarity with telecommunications network installation and maintenance procedures; **Additional Information** * Medical assistance * Dental assistance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão — Support for dependents with disabilities (PCD) * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (if enrolled in Amil health plan) * E-learning platform on the intranet * Tour House: 5%–12% discount on airfare purchases, hotel reservations, and car rentals. * Movida: 10% discount applied to daily rental rate * Samsung Partnership Portal With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible thanks to our team of 5,000 professionals who pursue **quality and excellence** in everything they do — always focused on delivering the best products, services, and customer support. **We value diversity**, reflected in our employees and customers across all regional and social dimensions — as we operate in 864 cities across 22 Brazilian states, with a fiber-optic network exceeding 140,000 kilometers and 1.6 million subscribers. Here, you’ll find one unified team, operating **interconnected**, committed to **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture — the Alloha Way — transforming our environment into a collaborative, people-centered, and business-sustainable space. For more information, visit https://alloha.com/