Collections Support Assistant

Description

Job Summary: Professional responsible for telephone customer service, resolving inquiries, issuing duplicate payment slips (boletos), and assisting with cancellations. Key Highlights: 1. Telephone customer service and support 2. Assistance to the collections team 3. Requires completed high school education and Microsoft Office suite **Responsibilities:** Provide telephone customer service to resolve inquiries; Issue duplicate payment slips (boletos); Open dispute protocols; Assist the collections team with cancellations. **Essential Requirements** Completed high school education; Proficiency in Microsoft Office suite. **Desirable Requirements** Six months of prior experience in the field is preferred. Employment Type: Full-time CLT contract Compensation: Starting from R$2\.163,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Education: * Completed high school education (Preferred) Work Location: On-site