Description
Job Summary:
Professional responsible for telephone customer service, resolving inquiries, issuing duplicate payment slips (boletos), and assisting with cancellations.
Key Highlights:
1. Telephone customer service and support
2. Assistance to the collections team
3. Requires completed high school education and Microsoft Office suite
**Responsibilities:**
Provide telephone customer service to resolve inquiries;
Issue duplicate payment slips (boletos);
Open dispute protocols;
Assist the collections team with cancellations.
**Essential Requirements**
Completed high school education;
Proficiency in Microsoft Office suite.
**Desirable Requirements**
Six months of prior experience in the field is preferred.
Employment Type: Full-time CLT contract
Compensation: Starting from R$2\.163,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Education:
* Completed high school education (Preferred)
Work Location: On-site