E-COMMERCE ASSISTANT

Description

Job Summary: An e-commerce professional responsible for post-sales customer service, tracking communication, shipment verification, and reverse logistics management via WhatsApp, email, and telephone. Key Highlights: 1. Handling post-sales customer service in e-commerce 2. Managing reverse logistics and communicating with customers 3. Previous experience in e-commerce is a plus An automotive components company is seeking an E-commerce Assistant in Londrina. **Responsibilities:** Responsible for post-sales customer service. Communicating tracking information, verifying product shipments, managing reverse logistics, and other related tasks. Providing customer support via WhatsApp, email, and telephone. Previous roles such as E-commerce Analyst, Online Sales Assistant, E-commerce Coordinator, or E-commerce Specialist may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 2\.082,00 * Meal Allowance * Transportation Allowance * Health Insurance * Life Insurance **Additional Information:** * Employment Type: Permanent \- On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00\. Saturday, from 08:00 to 12:00\.