Senior Business Analyst - Operational Risk

Description

Job Summary: Work as a Senior Business Analyst mapping rules, structuring data, analyzing scenarios, and identifying operational risks in an innovative and collaborative environment. Key Highlights: 1. Innovation: We seek new technologies to enhance the experience. 2. Diversity: We value diversity and individual brilliance. 3. Development: Build your career and grow with us. ***Who We Are?*** Bellinati Perez*,* specializes in credit recovery—both secured and unsecured—through amicable and judicial means, operating via human, digital, and hybrid negotiation models. Our 25+ years of experience and tradition strengthen our efficiency and reputation, enabling us to partner with the country's largest credit assignor institutions. We are recognized as one of the top 20 best companies to work for in the state of Paraná and among the best nationwide by GPTW (Great Place To Work). Additionally, we foster a diverse, inclusive environment that values competence, professionalism, and innovation. ***Cultural Fit*** **Innovation**: Innovation is part of our DNA—we continuously seek new technologies to improve experiences for our clients and colleagues. **Diversity**: We value diversity. Here, everyone can shine as their authentic self! **Development**: Here, you build your career. Seize opportunities along your journey and grow alongside us! **Team Play**: When we exchange ideas and solutions, there are no limits to where we can go! **Flexibility**: We adapt, have fun, and always find the best path—all within a flexible work schedule. **Responsibilities and Duties** ***Your Daily Routine on the BP Team as a Senior Business Analyst?*** * Map operational, contractual, and regulatory rules; * Translate these rules into testable controls (preventive and detective); * Structure and consolidate data from multiple systems for analysis; * Analyze scenarios and identify non-conformities and operational risks; * Execute and monitor periodic control tests; * Record and ensure traceability of audit evidence; * Monitor and analyze operational risk indicators; * Support internal and external audits by providing evidence and analyses; * Drive control evolution and improvement, including automation. **Requirements and Qualifications** ***What Do You Need to Join Us?*** * Degree in Administration, IT, Engineering, or related fields; * Experience in data analysis, with advanced Excel proficiency; * Exposure to operational environments (collections, call centers, customer service, or similar); * Ability to interpret rules and leverage data to design controls and perform analyses; * Capacity to structure problems and propose solutions; * Familiarity with governance and control frameworks (e.g., COBIT, COSO, ISO 27001\). **Soft Skills:** * Clear and structured communication, with ability to question and align points across departments; * Negotiation and influence skills, balancing critical analysis with relationship management; * Critical thinking and analytical, investigative mindset; * Organization and priority management; * Proactivity and ownership mindset; * Collaborative attitude toward technical and business teams. ***What Boosts Your Chances?*** * Postgraduate degree in related areas; * Knowledge of SQL (basic or intermediate); * Experience with CRM or dialers; * Experience in quality monitoring; * Awareness of compliance, auditing, and internal controls; * Experience with Power BI or other data visualization tools. **Additional Information** ***Work Schedule:*** * CLT employment; * 8h48 daily; * Monday to Friday, from 08:12 to 18:00. ***Work Location:*** * Curitiba \- PR ***Our Benefits:*** Meal Voucher: BRL 31.00/day Transportation Voucher Career Development Plan Multi-benefit Card Life Insurance SESC Membership University Partnerships Corporate University Birthday Day Off "Just dress no code" – be yourself! ***For Your Health:*** Dental Plan Gympass/Wellhub Psychological Support On-site Medical Doctor **\#JoinBP** Hi! How are you? Before anything else, we believe it’s important you understand a bit about us. Bellinati Perez—affectionately called BP by our team—specializes in credit recovery, both secured and unsecured, through amicable and judicial channels, using human, digital, and hybrid negotiation models. Our 29 years of experience and tradition reinforce our efficiency and reputation, allowing us to collaborate with the country’s largest credit assignor institutions. We count on a highly qualified team—including lawyers, negotiators, analysts, administrators, technology professionals, data scientists, experts, and asset locators. More than conducting negotiations, we aim to deliver the most comprehensive negotiation experience—ensuring optimal outcomes for both clients and debtors. We’ve created a humanized journey focused on the best solution for everyone. We’re building history alongside businesses and people committed to revolutionizing the collections market. People ready for a successful professional journey with BP. Here, you can be who YOU ARE! We value diversity and inclusion. We play a role in societal development—and this is a core pillar for us. We believe that diverse cultures, behaviors, and attitudes within the workplace are a key differentiator. \+ 5,000 employees We’ve been certified by GPTW Brazil for four consecutive years—2020, 2021, 2022, and 2023—and rank 17th among the best and largest companies to work for in Paraná. We operate from six hubs across Brazil—from South to Northeast—in Curitiba, Maringá, and Fortaleza. We develop leaders and nurture talent. Our organizational culture is strong—and through our people, we deliver the best results for our company. We Want: People like us Who pursue results without hesitation to go beyond Who want to learn—but also teach Who value everyone—without exception. We are Bellinati Perez. Build your career here! ;)