SALES REPRESENTATIVE - PARAOPEBA/MG (CODE 2126)

Description

Job Summary: The professional will assess customers' needs and offer appropriate value propositions, expand connections with additional services, and build an enchanting relationship. Key Highlights: 1. Focus on delivering an enchanting customer experience 2. Opportunity for consultative sales and customized solutions 3. Active customer relationship management and promotion of offers Job Description: The Sales Representative must assess customers' needs and offer the most suitable value proposition; Expand customers' opportunities to connect with additional services so they can fully enjoy what they love in life; Convey to customers that a solution is always available; Build relationships and deliver an enchanting experience in every customer interaction. Requirements: * Completed High School education; * Basic knowledge of Microsoft Office suite; * Prior experience in sales and customer service is desirable; * Familiarity with sales targets and performance metrics is a plus; * Experience in telecommunications is a plus; * Knowledge of Android and iOS systems is a plus. Responsibilities: * Provide in-person or online customer service using the company's official tools, adopting a consultative approach to identify customer needs and offer a unique value proposition; * Conduct product and service demonstrations, clarifying questions regarding specifications to provide customers greater confidence in their decision-making; * Sell products (mobile phones and accessories) and services (plans and digital services) according to customer needs, following company procedures and guidelines; * Support customers in resolving issues related to Vivo's services; * Promote product and service offers and proactively attract new customers; * Establish and nurture customer relationships, embodying a personal brand aligned with Vivo's DNA to sustain these connections; * Contribute to organizing customer flow and managing waiting lines in-store when necessary; * Arrange products in the display window and maintain it organized according to company standards. **For questions, contact via WhatsApp: 38 99921\-8684**