Sales Assistant

Description

Job Summary: This position supports the daily routines of the sales department, including customer service, reporting, quotations, sales representative support, and performance analysis. Key Highlights: 1. Essential support for the daily routines of the sales department 2. Direct support in customer service and follow-up 3. Preparation of quotations and performance reports Assist with daily routines of the sales department; support customer service, report tracking, spreadsheet completion, and file management; Assist in preparing quotations; Provide support to sales representatives in customer-related activities. Handle addressing and mailing of direct mail campaigns, and track receipt and response from customers; Maintain records of customer inquiries for future contact and negotiation, and forward them to the respective account sales representative; Support planning of customer visits / service, and new customer acquisition plans; Conduct customer satisfaction surveys, monitor competitors' pricing practices, and provide other support services as required by the Supervisor and sales team; Prepare sales reports, product contribution margins, sales representative rankings, and other performance reports for Supervisors' analysis; Draft general letters and announcements to customers, per Supervisors' instructions; Record customer complaints regarding price, product, or service, and forward them to the Supervisor; Perform other related duties. Employment Type: Full-time CLT Compensation: R$1.568,00 per month Benefits: * Medical insurance * Dental insurance * Free parking * Profit-sharing program * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * How long does it take you to commute to the Bresco condominium? Work Location: On-site