Customer Service Representative

Description

Job Summary: Position for customer service at a bakery, handling in-person and online sales, as well as shop organization and cleaning. Key Highlights: 1. In-person and online customer service in a bakery 2. Maintenance, organization, and cleaning of the shop and display cases 3. Restocking of items Position for customer service at a bakery (Sodiê Doces) located in the Santa Amélia neighborhood of Belo Horizonte. The role involves in-person customer service for selling cakes, sweets, savory snacks, beverages, and related items. It also includes phone, WhatsApp, and online platform (e.g., iFood) customer service. Additionally, maintaining, organizing, and cleaning the customer service area, shop floor, and cake and beverage display cases is required. Restocking items such as candles, beverages, and savory snacks. No prior experience required. Weekday schedule: 12:00 PM to 8:00 PM Saturday: 10:00 AM to 5:30 PM Sunday: 11:00 AM to 3:00 PM (rotating shift) Working on Sundays and holidays is required (rotating shifts with reduced hours — typically 11:00 AM to 3:00 PM) Monthly gross salary registered on employment record: R$1706.00 Transportation allowance — no 6% deduction from employment record Meal allowance (R$180.00) Employment type: Permanent CLT contract Employment type: Permanent CLT contract Compensation: R$1.706,00 per month Benefits: * Meal allowance * Transportation allowance Education requirements: * Completed high school (preferred)