Receptionist - Downtown

Description

Job Summary: A hotel is seeking a Receptionist to handle guest check-in/check-out, telephone reception, registration, and support for special requests, ensuring organization and high-quality service. Key Highlights: 1. Guest service and support during the stay 2. Assistance with luggage and special requests 3. Maintaining front desk organization and accurate recordkeeping The hotel seeks a Receptionist in downtown Nova Friburgo. The Hotel Dominguez Master offers comfortable accommodations and quality services for travelers. Located in a strategic area, it is ideal for both tourists and business travelers. **Responsibilities:** Greet guests upon check\-in and check\-out, providing information about the hotel, available services, and stay-related guidance. Answer and forward telephone calls, respond to guest inquiries, and provide assistance as needed. Register guests by verifying identification documents and payment information. Issue room keys and orient guests regarding hotel amenities and safety rules. Assist guests with luggage and special requests, such as restaurant reservations, transportation, or sightseeing tours. Maintain a clean and organized front desk, as well as accurate records of reservations and room occupancy. Previous experience as a Front Desk Agent, Secretary, Bilingual Receptionist, or Customer Service Assistant may indicate suitability for some of the duties associated with this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: To be determined.