IT Assistant

Description

WE ARE AVIATOR. A people-first company. Joining this team means thinking like an owner, collaborating effectively, and relentlessly pursuing results grounded in strong relationships — with colleagues and with customers. Today, AVIATOR operates across Rio de Janeiro: from Leme to Pontal, passing through the city center, South Zone, North Zone, and Barra da Tijuca — with an additional presence in Niterói — totaling 21 stores. This year, we inaugurated a store in São Paulo, bringing our total to 22 stores across the Southeast region. Job Description: As a field technician, you will provide remote and on-site support to the Aviator team. You will support all our teams regarding equipment across our **stores, factory, distribution center (CD), and Casa Aviator. Want to get to know us better? Come fly with us!** Responsibilities and Duties: * Perform initial installation of machines and equipment, guiding users on their proper use; * Conduct preventive and corrective maintenance on cameras, telephony systems, and peripherals; * Audit machines and equipment; * Perform on-site diagnostic activities for equipment faults; * Submit periodic reports on completed work; * Train employees on correct equipment usage, as needed; * Maintain an updated equipment inventory. Requirements and Qualifications: * Technical course in assembly and maintenance, or currently pursuing a degree in Computer Engineering; * Retail experience is desirable. Additional Information: * Salary: R$2\.500,00; * Transportation allowance; * Meal voucher (VR) or food allowance (VA) as cost-of-living support; * Discount on Aviator products; * Partnerships: Descomplica, Open English, and Gympass. Employment Type: Full-time CLT contract Compensation: R$2\.500,00 per month Benefits: * Meal voucher * Transportation allowance Work Location: On-site