Job Summary: We are looking for talents who dream big and want to make a difference, as part of a connected and united team delivering high-speed internet to every corner of the country. Key Highlights: 1. Connected and united team, passionate about technology and transformation 2. Focus on digital inclusion and a better future 3. Values diversity and pursues excellence We are Alloha Fibra, the largest independent fiber-optic group in Brazil. A connected and united team, passionate about technology and transformation, delivering high-speed internet to every corner of the country. We believe in the power of digital inclusion and a better future. That’s why we seek talents like you—those who dream big and want to make a difference! **Responsibilities and Duties** To join this team, the candidate will face the following challenges: * Make and receive calls; * Provide operational support; * Handle objections effectively; * Use internal systems. **Requirements and Qualifications** * Completed High School education; * Intermediate-level Microsoft Office proficiency; * Strong communication skills; * Active listening skills; **Additional Information** * Transportation Allowance * Group Life Insurance * Meal or Food Allowance * Giga+ Discount * Health Plan * Dental Plan * Day Off * Total Pass * E-learning Platform on Intranet * Giga Inclusion Support * Pregnancy Program – Benefit Card * Active partnerships with INATEL; OPEN ENGLISH; TOUR HOUSE; SAMSUNG; MOVIDA; YOUCAST-TELEMEDICINE, offering exclusive discounts to Alloha employees. With the purpose of **connecting people, ideas, and businesses while promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent fiber-optic group in the country. This is possible thanks to our team of 5,000 people who pursue **quality and excellence** in everything they do, always focused on delivering the best products, services, and customer service. **We value diversity**, represented by our employees and customers across all their regional and social dimensions—since we operate in 864 cities across 22 Brazilian states, with a network spanning over 140,000 kilometers of fiber-optic cable and 1.6 million subscribers. Here, you’ll find one unified team operating **interconnectedly**, committed to **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture—the Alloha Way—which transforms our environment into a collaborative and responsible space for people and business sustainability. For more information, visit https://alloha.com/