PREVENTION AGENT

Description

Job Summary: The Prevention Agent I is responsible for protecting the company's assets and ensuring the safety of customers and employees through surveillance and control. Key Highlights: 1. Protect company assets and ensure the safety of customers and employees. 2. Control operational procedures and participate in audits. 3. Conduct electronic monitoring and internal surveillance to prevent losses. #### **About the Position:** Ensuring that the company's assets are well-maintained and protected is fundamental to the business. The Prevention Agent I serves as the 'eyes' of the unit, providing security to customers and employees. This professional is attentive, careful, organized, and engaged—indispensable for this role. #### **Main Responsibilities:** * Control operational procedures and processes, based on the company's Code of Ethics; * Receive goods and interact with third parties, participating in internal and external audits; * Monitor inventories conducted at the store alongside the department supervisor; * Perform theft, loss, and merchandise misplacement prevention services through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, according to the company's established target; * Guide customers on various situations related to department activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desired Qualifications (Preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work Schedule and Hours:** * Rotating Shift: 6 days on, 1 day off; * 7 hours and 20 minutes daily.