Description
Job Summary:
Technical support professional responsible for managing systems, networks, and tools to ensure the proper functioning of the IT infrastructure.
Key Highlights:
1. Remote and on-site technical support
2. IT systems and tools management
3. Systems and network administration
Main Responsibilities:
Provide technical support to internal users (remote and on-site), resolving issues related to hardware, software, networks, and systems.
Manage and maintain platforms and tools used by company departments, including: IW, OMIE, Smart Compras (management systems).
Manage user accounts and access permissions in Active Directory, Microsoft 365, IW, and other systems. Microsoft 365 (Teams, SharePoint, Exchange) and Keepit (backups).
Requirements:
Experience in technical support, systems and network administration, and management of multiple IT tools.
Knowledge of Microsoft 365 environments and cloud servers (Azure). Networking knowledge (TCP/IP, DNS, DHCP).
Access control and information security.
Desirable knowledge of backup tools, corporate antivirus, ticket management, and identity management.
Education:
Bachelor's degree completed in Computer Science, Information Systems, Computer Engineering, or related fields.
Compensation: R$3.150,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Commercial agreements and discounts
* Life insurance
* Meal allowance
* Food voucher
* Transportation allowance
Work Location: On-site
Full-time
Onsite
Brasilia de Minas,Minas Gerais
