Recruitment process being conducted for the company: Hagga Insurance Brokerage Provide administrative support for insurance operations, including managing invoices, monitoring active policies, assisting with policy issuance, and customer service. Responsible for updating client records, entering information into systems, and communicating with clients and insurance companies. Also assist the commercial/administrative department with tasks related to renewals, quotations, and documentation, ensuring organization, agility, and efficiency in customer service. * Send invoices to clients and monitor overdue payments. * Contact insured parties regarding outstanding matters and request duplicate copies when necessary. * Monitor active policies, verifying data, validity periods, and terms. * Clarify client inquiries regarding coverage, validity periods, and documents. * Track quotations until final issuance and resolve pending issues with insurance companies. * Ensure delivery of issued policies and guide clients on next steps. * Request and perform client record updates and confirm information with insured parties. * Record all interactions and updates in internal systems/spreadsheets. * Maintain up-to-date service history and communicate pending items or urgent matters. * Provide support to the commercial/administrative department regarding renewals, quotations, and documents.